● Can I set an appointment for a custom-made Haute Couture item?
That’s possible, you can email us on firstname.lastname@example.org or contact us on +201029122999 from 11 AM till 8 PM, Saturdays through Thursdays.
● How long does order take to be delivered inside Egypt?
It takes from 4-6 working days
● Do you ship internationally?
Yes, we do. We ship to multiple countries around the world.
● In case of international order, how do I pay?
Payment is completed through a bank transfer, upon order confirmation, details will be assorted.
● What’s your exchange and refund policy?
You can exchange or refund during 14 days from purchase, item has to be in perfect condition (unused) and with tag.
● What are payment options available?
You can either pay cash upon delivery or through bank transfer.
● How do I know my size in RTW items?
You can check out the size chart provided under each item from our latest RTW collection to ensure that you choose the correct size.