FAQs

FAQS

 

●  Can I set an appointment for a custom-made Haute Couture item?

That’s possible, you can email us on ingy@antoushka.com or contact us on +201029122999 from 11 AM till 8 PM, Saturdays through Thursdays.

●  How long does order take to be delivered inside Egypt?

It takes from 4-6 working days

●  Do you ship internationally?

Yes, we do. We ship to multiple countries around the world.

●  In case of international order, how do I pay?

Payment is completed through a bank transfer, upon order confirmation, details will be assorted.

●  What’s your exchange and refund policy?

You can exchange or refund during 14 days from purchase, item has to be in perfect condition (unused) and with tag.

●  What are payment options available?

You can either pay cash upon delivery or through bank transfer.

●  How do I know my size in RTW items?

You can check out the size chart provided under each item from our latest RTW collection to ensure that you choose the correct size.